Shipping policy
Canada:
- We offer complimentary Standard Shipping within Canada. All orders are shipped by Canada Post.
- Please note that for some smaller items (ie; masks, tote bags) tracking number may not be available as they will be shipped via Letter Mail. We apologize for the inconvenience.
US:
- We offer complimentary Standard Shipping with the United States. All orders are shipped by Canada Post.
- Please note that for some smaller items (ie; masks, tote bags) tracking number may not be available as they will be shipped via Letter Mail. We apologize for the inconvenience.
- US-based customers will not be charged with duties.
Rest of the world:
- The shipping cost will be calculated at the checkout by weight and location.
Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs. For more information on your countries import fees please contact your local customs office.
Please note that Poodle Noodle is not responsible for any lost or damaged parcels. If you have any concerns please email us: hello@poodlenoodleco.com